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Inter:views | Cracking The Entrepreneur Bottleneck

For entrepreneurs, wannabe entrepreneurs, and anybody with an entrepreneurial mindset. 

Feb 14, 2023

Entrepreneurship is a lifelong journey and not a destination to aim for. While entrepreneurs exist to solve problems in the world, it is not always a walk in the park. It is a cause that demands a different mindset, behavior, and skills. 

Jay Bousada, an entrepreneur since 1999, joins us in this entrepreneurship podcast to discuss his journey, the pivots he has made, his mistakes, and his lessons. He has all the information for you if you want your business to be bulletproof in any environment or market.

Jay founded Thrillworks in 1999 to help organizations take full advantage of the potential of digital. He’s a born problem solver, beginning his career as an Engineer before turning his attention to technology. As CEO, he’s now driven by a passion for solving problems others may fail to see. This courage is at the core of who he is and the driving force behind everything Thrillworks creates.

Among the things Jay shares in this episode include the power of having a vision as an entrepreneur. You must have a business vision that should also be well ingrained in the minds of the people who work for you. 

All entrepreneurs also need to understand the importance of boundaries. Let your employees know the values, expectations, ethics, morals, and culture you uphold and ascribe to. Boundaries are the only ways to create a healthy environment in your business. Tune in and learn more.

Let’s jump in!

Key Highlights From The Show:

[02:26] Jay’s journey of entrepreneurship since 1999

[08:04] The different stages of his business’ growth

[14:42] How the covid pandemic demanded a pivot in business

[15:43] The bottleneck concept

[16:44] Why Jay’s early success in business was both a blessing and a curse

[18:40] How losing the original ‘why’ of the business brought failure

[23:25] How automation can be a disadvantage to trust building with customers

[27:15] What Jay has learned about himself as an entrepreneur

[32:00] The future of Jay’s business

[35:17] Jay’s takeaway tips for entrepreneurs 

[35:24] Achievements that Jay is proud of

[37:28] Best ways to reach out and connect with Jay Bousada

Notable Quotes:

  • The real power of an organization comes from its people. 

  • Any product or solution you put in place has to include a good deal of quality. That’s not negotiable if you want to stay in business.

  • If the business vision is not clear in the minds of the people working for you, the secret success formula will require you to be there every day.

  • Never assume anything in business.

  • First, seek to understand before you are understood.

  • As an entrepreneur, boundaries are the only ways to create a healthy environment in your business.

Resources Mentioned:

Rethink: The Surprising History of New Ideas by Steven Poole: 

Connect With Jay Bousada:





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